Privacy Policy for JalaTV

1. Introduction

Welcome to JalaTV ("we", "us", or "our"), an entertainment video streaming player developed by JalaTech (Package name: ps.jalatech.jalatv). JalaTV is engineered specifically for Android TV, Google TV, smart TV set-top boxes, and compatible Android devices to deliver live television, electronic program guides (EPG), and on-demand video playback.

We respect your privacy and are committed to safeguarding user data in strict compliance with the Google Play Developer Program Policies, the General Data Protection Regulation (GDPR), and the Children's Online Privacy Protection Act (COPPA).

This Privacy Policy describes in clear terms what information is processed when you install and use the JalaTV application, how it is handled, and your rights concerning your data.

2. Information We Collect and Process

JalaTV operates on a data-minimization model. We collect and process only the minimal information strictly required to operate the application and stream media content:

• A. Authentication & Subscription Credentials:
  To verify your active streaming subscription, the application processes your device's hardware identifier (MAC address) or user-entered account credentials (Username and Password / Stalker Portal session token). This information is transmitted securely to your authorized streaming server strictly for authentication and access provisioning.
• B. Technical & Device Diagnostics:
  To provide stable, buffer-free video playback at the appropriate resolution and codec profile, the application reads basic technical hardware details, including:
  • Device model and manufacturer
  • Android OS version & API level
  • Display resolution, aspect ratio, and refresh rate capabilities
  • Hardware decoding capabilities (HEVC/H.264/AV1 media codec support)
  • Network connectivity type (Wi-Fi, Ethernet, or Mobile Data)
• C. Local Application Preferences & History (On-Device Only):
  To enhance your living-room viewing experience, the application stores the following information locally inside the isolated app sandbox on your TV device (SQLite / Room database):
  • Favorites list (bookmarked TV channels, movies, and TV series)
  • Watch history and resume playback timestamps
  • User profiles and avatar selections (including Kids Profile flags)
  • Selected audio track and subtitle language preferences
  • Locally configured 4-digit parental control PIN
  Note: This local preference data never leaves your device and is not synchronized to external advertising brokers.

3. What We Do NOT Collect

To avoid any ambiguity, JalaTV does NOT collect, read, or process:

• Precise or coarse geographical GPS location data
• Phone contacts, address book, or calendar records
• Microphone audio recordings or ambient sound
• Camera images or video captures
• Credit card numbers, bank account numbers, or billing payment details inside the app
• Personal emails, text messages, or browsing history outside the app

4. Purposes of Data Processing

We process the information described above strictly for legitimate application functionality:

1. Streaming Provisioning: Authenticating your subscription session with the authorized media server to deliver TV channels and VOD library streams.
2. EPG Guide Scheduling: Fetching electronic program guide listings and metadata corresponding to your active channel packages.
3. Playback Optimization: Configuring hardware acceleration, audio pass-through, and display refresh rate matching to ensure stutter-free video rendering.
4. Feature Continuity: Remembering your favorite channels, resuming unfinished movies where you left off, and saving your preferred audio languages.
5. Parental Protection: Restricting access to adult or sensitive content when a Kids Profile or Parental PIN is activated.

5. Android System Permissions Explained

In accordance with Google Play Policy, here is the exact rationale for each system permission declared in the JalaTV application manifest:

6. Third-Party Data Sharing & SDKs

We do not sell, rent, lease, or monetize your personal information to third parties.

The application does not integrate third-party ad networks (such as Google AdMob, Unity Ads, or Meta Audience Network) and does not deploy behavioral user tracking SDKs. Data exchange occurs only with:

• Authorized IPTV Streaming Servers: When you connect to your service provider (e.g., jalatech.ps), direct HTTP/HLS/DASH/RTSP requests are sent to fetch media streams, manifests, and channel schedules.
• Image & Metadata CDNs: Download requests for channel logos and movie poster artwork from designated content delivery networks.

7. Data Retention & Your Deletion Rights

We respect your right to control your data. In full compliance with Google Play's App Data Deletion Policy:

• In-App Clear History: You can purge your entire watch history and playback progression at any moment via Settings > History > Clear History.
• In-App Clear Cache: You can purge all cached posters, logos, and EPG schedules via Settings > About > Clear Cache.
• Profile Deletion: You can create, edit, and delete user profiles and their associated preferences via Settings > Profiles > Manage Profiles.
• Account Logout: Logging out resets your session tokens and deletes your locally cached authentication state.
• Account & Portal Deletion: If you wish to terminate your IPTV subscription and permanently delete your account records from the server, you may submit a request to our support team at [email protected] or visit jalatech.ps. Requests are executed within 30 business days.

8. Children's Privacy (COPPA & Families Policy)

JalaTV includes dedicated Kids Profile functionality designed for family viewing. In compliance with the Children's Online Privacy Protection Act (COPPA) and Google Play Families Policies:

• We do not collect personal identifying information from children under 13 years of age.
• When a profile is designated as a "Kids Profile", the application restricts access strictly to family-safe and children-oriented categories, locking adult channels behind a parent-configured 4-digit PIN.
• No targeted advertising or behavioral tracking is implemented in any section of the application.
• If a parent or guardian becomes aware that personal data has inadvertently been provided, please contact us immediately to remove such information.

9. Data Security

We implement rigorous technical and administrative security safeguards to protect your information:

• Encryption in Transit: Network transmissions between the application and our servers use TLS/HTTPS encryption protocols wherever supported.
• Sandboxed Local Storage: All favorites, credentials, and settings are stored within the Android application's protected private storage sandbox, inaccessible to other unprivileged third-party apps on your device.
• PIN Protection: Settings and locked channels can be secured by a user-defined cryptographic PIN.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, new features, or evolving legal and Google Play regulatory requirements. When updates are published, the "Effective Date" at the top of this document will be revised accordingly. We encourage you to periodically review this page for the latest privacy practices.

11. Google Play Data Safety Questionnaire Reference

For Google Play Store submission and regulatory transparency, here is the official mapping of JalaTV's data practices:

12. Contact Us

If you have questions, inquiries, or requests regarding this Privacy Policy or your data, please contact our team: